Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy applies to any order placed with herbociel®.
shipping options & Rates
We are pleased to offer Free Standard Shipping on all domestic US orders.
Standard US Shipping:FREE (3–7 Business Days) Expedited US Shipping:$19.99 (2–4 Business Days)
Note: All estimated delivery times are provided in good faith and begin once the order has been fulfilled by our US warehouse.
order processing & tracking
Processing Time: Orders are typically processed and handed over to our carrier within 1 to 2 business days (excluding weekends and US holidays).
Tracking Information: Once your order is fulfilled and shipped, you will automatically receive a shipping confirmation email containing your tracking number.
If you do not receive a tracking number within 5 business days, please contact us at customer@herbociel.com
shiPping restrictions
Currently, we only ship within the contiguous United States. We do not ship to: P.O. Boxes APO / FPO / DPO military addresses US Protectorates (Puerto Rico, Guam, US Virgin Islands, Northern Mariana Islands, American Samoa) Alaska & Hawaii International addresses outside the USA
delays & issues
While we strive to deliver your orders promptly, unexpected shipping delays with carriers may occasionally occur. If your shipment is significantly delayed, our team will notify you via email with an updated estimate.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any questions or concerns regarding your order or our shipping policy, please reach out to our Customer Care team: Email : customer@herbociel.com
